Questions
Rent a car at Malaga Airport: your questions answered
The things families ask us most before landing. Anything missing? Ring us or send a WhatsApp.
Before you travel
What documents does the main driver need?
Original passport or national ID, an original driving licence held for at least 2 years, and a credit card in their own name. The minimum age is 25.
Is an international driving permit required?
Drivers with an EU or UK licence can use it as it is. If yours was issued elsewhere, carry an international permit together with the original.
Can we take the car to Gibraltar or Portugal?
Only with Fetajo’s written permission and the matching extra insurance; without them the car stays in Spain. Please ask before booking.
Your family car
Will we get the exact car shown?
You reserve a car group, meaning vehicles of a similar size and equipment, rather than one model. Leave a note with your preference and we will try to match it.
Are kilometres limited?
With our full insurance cover there is no kilometre limit. The conditions of each rate are shown during booking.
Can we keep the car longer?
Of course. Phone us at least 24 hours before the contract ends so your insurance is extended as well.
Do you install the child seats?
Under our rental terms, the customer fits them. Our team will happily show you how they go in.
Do you deliver to hotels and villas?
We do, anywhere in Málaga province: from Nerja in the east to Estepona in the west, passing through Torremolinos, Benalmádena, Fuengirola, Mijas and Marbella.
What if our plans change?
Cancel whenever you need to. Cancelling never carries a fee or a penalty.
Paying for your rental
Is cash accepted?
Yes. You will still need a valid credit card in the lead driver’s name as a guarantee.
Do you reward online bookings?
Pay by card when you reserve online and the rental costs 10% less.
On the road
Who do we call if the car breaks down?
Ring our 24-hour line on +34 667 56 55 27, or the Calahonda office (+34 952 93 44 12) or Riviera del Sol office (+34 952 93 97 38), and assistance will be on its way.
Who deals with speeding or parking tickets?
Our office handles the administrative side for free; paying the fine remains the driver’s responsibility.
Rather talk to a person?
A real member of the family team picks up the phone and WhatsApp.